Insurance & Liability Policy – E&C Courier

 

At E&C Courier, we are committed to handling every shipment with care and professionalism. While we take all reasonable precautions, customers should understand that shipping carries inherent risks. This policy outlines our coverage, limitations, and customer responsibilities.

 

Standard Coverage

 

All shipments include basic coverage up to $100 in declared value unless otherwise specified.

 

Customers may purchase additional coverage at a rate of $7 per $100 of declared value.

 

Claims & Reimbursement

 

In the event of loss or damage, reimbursement will only be provided if a declared value was submitted before shipment.

 

Shipments without a declared value beyond the included $100 are not eligible for compensation. No exceptions.

 

Claims may be subject to investigation and require proof of value (e.g., invoice, receipt).

 

Items must be properly packaged to qualify for insurance coverage. Improper or insufficient packaging will void coverage.

 

Excluded Items

 

The following items are not insurable under any circumstance:

 

Currency (cash, coins, negotiable instruments)

 

Glass, porcelain, and ceramic items

 

Perishables and items requiring temperature control (with the sole exception of water samples)

 

Electronics, unless shipped in their original manufacturer packaging

 

Customer Responsibility

 

It is the customer’s responsibility to ensure items are properly packaged and declared prior to shipping.

 

E&C Courier is not liable for damages or losses to shipments that fall under the exclusions listed above.

 

Policy Changes

 

E&C Courier reserves the right to amend, update, or modify this policy at any time without prior notice, as permitted by law. The most current version will always be made available to customer.